Your day starts with your case manager.
She reviews the core ideas of Critical Time Intervention with you at the whiteboard, and answers anything you ask.
You’re not watching a case worker handle a hard case. You are the case worker.
It’s your first day as a social worker, and your first case is a tough one. Your AI case manager reviews Critical Time Intervention with you and answers anything you ask. Then you meet Roberto on a video call, and he reacts to how you treat him: rush to a solution and his trust drops; ask what matters to him and the conversation opens up. Together you build a plan, then follow it through in the tools you’d use at work.
Watch the trailer: your first day, your first client, and the choices that change it.
The goal isn’t to memorize the model. It’s to practice the judgment calls before a real client is on the other side.
She reviews the core ideas of Critical Time Intervention with you at the whiteboard, and answers anything you ask.
Out loud or typed, with no script to follow, including the questions nobody planned for.
Push a housing form on Roberto and his trust drops. He reacts to how you treat him, not to a script.
Ask what matters most to him and the conversation changes: a place to sleep tomorrow night, and seeing his daughter again.


Your case manager coaches you. Roberto has his own history, worries and priorities, and responds to what you actually say.
Every exchange moves Roberto’s trust. Rushing to solutions costs you; listening earns it back.
Ask questions out loud or in writing. The characters answer questions nobody anticipated.
Scenes change with your choices: knock on a door, join a call, write the next step.
Conversations end in a case plan, a calendar invite and case notes, just like on the job.
Get a breakdown of your strengths, the areas to work on, and your scores across key CTI skills.
Tell us what your people need to practice.
We’ll build the experience with you.