Terms and Conditions

Effective date: April 6, 2025

1. Agreement to Terms

By accessing or using the Nesoi platform and services available at nesoi.ai (the “Services”), you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree to these Terms, you may not access or use the Services.

These Terms constitute a legally binding agreement between you and Nesoi AI Inc. (“Nesoi,” “we,” “us,” or “our”). By using our Services, you represent that you have the authority to enter into these Terms on behalf of yourself or the organization you represent.

2. Privacy Policy

Our Privacy Policy describes how we collect, use, and handle your personal information when you use our Services. By using Nesoi, you acknowledge that you have read and understood our Privacy Policy and consent to the practices described therein.

3. Changes to Terms or Services

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email or through an in-app notice at least 30 days before the changes take effect. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms.

We may also modify, suspend, or discontinue any part of the Services at any time. We will provide reasonable notice before discontinuing any material functionality, except in cases of security concerns or legal requirements.

4. Your Account

To use certain features of the Services, you must create an account. When creating an account, you agree to provide accurate, current, and complete information and to keep this information up to date.

You are responsible for maintaining the confidentiality of your account credentials, including your password and any API keys. You are responsible for all activities that occur under your account, whether or not you have authorized them.

You must be at least 16 years of age to create an account and use the Services. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

You must notify us immediately at team@nesoi.ai if you become aware of any unauthorized use of your account.

5. Your Content

You retain all ownership rights in the content you upload, create, or otherwise make available through the Services (“Your Content”). Nesoi does not claim ownership of Your Content.

By using the Services, you grant Nesoi a limited, non-exclusive, worldwide license to process, transform, store, and display Your Content solely as necessary to provide and improve the Services. This license exists only for the duration of your use of the Services and for a reasonable period thereafter to allow for data export.

We will not use Your Content to train artificial intelligence or machine learning models without your explicit, informed consent. If we seek such consent, it will be presented separately and clearly, and you may decline without affecting your use of the Services.

6. Acceptable Use

You agree not to use the Services in any manner that is unlawful, harmful, or otherwise objectionable. Without limiting the foregoing, you agree not to:

  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services or any underlying technology
  • Gain or attempt to gain unauthorized access to the Services, other accounts, computer systems, or networks connected to the Services
  • Transmit any viruses, malware, worms, or other malicious code through the Services
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity
  • Interfere with or disrupt the Services or servers or networks connected to the Services
  • Use the Services for any illegal purpose or in violation of any applicable local, national, or international law
  • Scrape, data mine, or use automated means to access or collect data from the Services without our express written permission

7. Intellectual Property

The Nesoi platform, including its software, design, user interface, documentation, and all related intellectual property, is owned by Nesoi AI Inc. and is protected by copyright, trademark, and other intellectual property laws.

“Nesoi” and the Nesoi logo are trademarks of Nesoi AI Inc. You may not use our trademarks, logos, or brand assets without our prior written permission. Nothing in these Terms grants you any right, title, or interest in the Services, except for the limited right to use the Services in accordance with these Terms.

8. Third-Party Services

The Services may integrate with or contain links to third-party services, including but not limited to learning management systems (LMS), single sign-on (SSO) providers, cloud storage platforms, and communication tools.

We are not responsible for the terms, privacy practices, content, or availability of any third-party services. Your use of third-party services is governed by their respective terms and policies. We encourage you to review those terms before enabling any integration.

9. Termination

Either party may terminate this agreement at any time, for any reason, by providing written notice to the other party. You may terminate your account by contacting us at team@nesoi.ai.

Upon termination, your right to access and use the Services will cease immediately. We will make Your Content available for export for a period of 30 days following termination. After this 30-day period, we may delete Your Content from our systems.

We may suspend or terminate your access to the Services immediately, without prior notice, if we reasonably believe you have violated these Terms or if required to do so by law.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that the Services will be uninterrupted, error-free, or free of harmful components. AI-generated content produced through the Services may contain inaccuracies, and you are responsible for reviewing and validating any such content before use.

11. AI-Generated Content

Nesoi uses artificial intelligence to generate and transform learning content, including but not limited to interactive experiences, training videos, quizzes, simulations, and other educational materials (“AI-Generated Content”). You acknowledge and agree to the following regarding AI-Generated Content:

  • AI-Generated Content may contain inaccuracies, errors, or omissions. Nesoi does not guarantee the accuracy, completeness, reliability, or suitability of any AI-Generated Content for any particular purpose.
  • You are solely responsible for reviewing, validating, and approving all AI-Generated Content before deploying it to learners or using it in any training program. You should not rely solely on AI-Generated Content for safety-critical, regulated, or compliance-related training without independent human review and verification.
  • You retain full responsibility for ensuring that any AI-Generated Content used in your training programs complies with all applicable laws, regulations, industry standards, and organizational policies, including but not limited to employment law, workplace safety regulations, accessibility requirements, and anti-discrimination laws.
  • Nesoi shall not be liable for any claims, damages, losses, or liabilities arising from your use of, reliance on, or deployment of AI-Generated Content, including but not limited to claims arising from inaccuracies, misrepresentations, or omissions in such content.
  • You agree to indemnify and hold Nesoi harmless from any claims brought by third parties, including your employees, learners, or end users, that arise from AI-Generated Content that you have reviewed, approved, and deployed through the Services.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NESOI’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNTS YOU HAVE PAID TO NESOI IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR CAD $100 IF NO AMOUNTS HAVE BEEN PAID.

IN NO EVENT SHALL NESOI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF THE LEGAL THEORY ON WHICH SUCH LIABILITY IS BASED.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or the Services shall be resolved exclusively in the courts located in the Province of Ontario, Canada.

14. General Provisions

Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Nesoi regarding the Services and supersede all prior agreements and understandings.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

No Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Notices. All notices to Nesoi should be sent to team@nesoi.ai.

15. Contact Information

If you have any questions about these Terms, please contact us:

Email: team@nesoi.ai

Nesoi AI Inc.

180 John Street

Toronto, ON M5T 1X5

Canada